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	<title>Da Big Cheeze &#187; relationships</title>
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		<title>What does customer service cost a retailer?</title>
		<link>http://www.dabigcheeze.com/2009/01/07/the-cost-of-customer-service/</link>
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		<pubDate>Wed, 07 Jan 2009 17:48:27 +0000</pubDate>
		<dc:creator>Kyle Bailey</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Experience Design]]></category>
		<category><![CDATA[Rants & Raves]]></category>
		<category><![CDATA[relationships]]></category>

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		<description><![CDATA[Having made it through the holidays and after buying untold amounts of goodies I am amazed at the short-sightedness of individuals and organizations in a recessive economy where every dollar earned counts. Customer service should always be important and most companies should make it their number one priority because a lack of it can cost [...]]]></description>
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		<title>Finding a webdesign partner is like finding a spouse</title>
		<link>http://www.dabigcheeze.com/2008/11/30/finding-a-webdesign-partner-is-like-finding-a-spouse/</link>
		<comments>http://www.dabigcheeze.com/2008/11/30/finding-a-webdesign-partner-is-like-finding-a-spouse/#comments</comments>
		<pubDate>Mon, 01 Dec 2008 02:37:36 +0000</pubDate>
		<dc:creator>Da Big Cheeze</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Writing an RFP]]></category>
		<category><![CDATA[vendor selection]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[RFP]]></category>

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		<description><![CDATA[Several times a week I take calls from different companies asking if E-Cubed, (www.e-cubed.com), can take over a company’s website design and maintenance as well as oversee other online initiatives such as SEO, SEM and social marketing programs.
E-Cubed is in fairly high demand with project lead times of 4 – 8 weeks but we do [...]]]></description>
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