My fist date with my Girlfriend of 4+ years was horrible. Not just bad but absolutely ‘bag of smashed assholes ugly’. I’ll go into details in another post but let’s just say the second date was a success. Not everyone is as lucky as her (tongue firmly in cheek). Early in October I received a call from [...]
November 29, 2009
We are all creatures of experience and I firmly believe that most web designers and their clients overlook the larger experience picture because of too narrow a focus on individual pieces of the puzzle. Experience design should be holistic. Many people confuse usability with experience design; thinking that they are the same thing. They aren’t, [...]
January 7, 2009
Having made it through the holidays and after buying untold amounts of goodies I am amazed at the short-sightedness of individuals and organizations in a recessive economy where every dollar earned counts. Customer service should always be important and most companies should make it their number one priority because a lack of it can cost [...]
December 15, 2008
First impressions are lasting. What messages is your site delivering and what is being retained in those crucial moments? Captivating your web audience and making that first crucial impression is The most important factor when a user has the option to hit their back button and visit your competition. Each page should have a clear purpose [...]
November 23, 2008
Bear with me on this as I need to paint the picture. E-Cubed’s Xbox 360 decided to bestow upon our team the dreaded Red Ring of Death (RRoD). The gaming equivalent of the BSoD, Blue Screen of Death, for PCs. The first time we got this nasty surprise was bad enough but twice in just over [...]
November 18, 2008
74.5% of Web shoppers used a company’s corporate site to research their product or service offerings according to ServiceXRG in a recent study focused on the importance of the web-based customer experience. Less than half of of the 1,000 respondents, 44% actually, felt satisfied that their information needs were met and that the experience was [...]
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December 18, 2009
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